Anyway it’s all packed up ready to be returned and I’ve ordered the closest 2023 version to replace it.Īs a happy owner of the 2020 Asus Zephyrus G14, where my only issue was a little bit of double typing and this could be solved by small pieces of software, I was very excited to receive the 2022 Asus Zephyrus G14 which looked as though it would be higher quality, boast better performance and be more enjoyable to use. Within a few hours I got an email accepting a return/refund request from customer escalations even though I’d not asked for one love the laptop so perhaps I should have tried for a new motherboard form Asus. After a couple of days hunting down a solution via every internet forum I found a few people with the same problem who ended up RMA’ing via the reseller or manufacturer, so I opened a chat case with Amazon and let them know the problem, initially customer support suggested I speak to the manufacturer, however I said I’d rather deal with Amazon support as I hate the whole circus of multiple layers of support. Every monitoring tool showed the RTX3060 drawing 600W (physically impossible) so it wasn’t able to deliver any performance, games dropped from 200FPS to 10FPS. stopped properly working after about 18 months of use, no amount of reinstalling/rolling back drivers/windows/bios/even checking the heat sink and removing dust etc would fix it. Unfortunately the dedicated graphics card just. Love the little G14 (401qm), a great combination of price, performance, and size.Īlthough it does get a little loud with the fans dissipating all that heat… I ordered it from Amazon for a great price, and it gave buttery smooth performance in every game / task thrown at it.
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